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Delivery & Returns

Delivery times

Orders are delivered by post or carrier, Monday to Friday, 9am to 5:30pm.

UK mainland

Order value Delivery charge
£0 – £14.99 £3.99
£15+ Free

Within Europe

Order value Delivery charge
€0 – €93.66 €16.22
€93.67 – €249.72 €37.41
€249.77+ €106.03

US mainland

Order value Delivery charge
$0 – $14.99 $3.99
$15+ Free

Rest of World

Order value Delivery charge
£0 – £75 £29.99
£75.01 – £199.99 £59.99
£200.00+ £224.99

Please note that when shipping goods outside of the EU, on the rare occasion additional charges for duties and taxes can be applied at customs. Thinking Gifts are not responsible for paying these charges and therefore is up to the receiver of the goods, who is responsible for paying the additional charges.

Cancellations and returns

Let us know before dispatch and we can usually cancel your purchase. If there's a fault with your product, you can return it to us within 30 days for a replacement or refund. Please note: this doesn't apply to problems caused by accident, neglect or misuse.

UK warehouse for returns

E-Warehousing Ltd
Common Lane Industrial Estate

USA warehouse for returns

Thinking Gifts Returns
c/o EnterMarket
6402 Corporate Drive
Indianapolis IN 46278


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