Thinking Gifts website terms and conditions of use, and company registration details.
Please ensure you understand and agree to the following before using this web site.
The term “Thinking Gifts” or “us” or “we” refers to the owner of the website whose registered office is Palladium House, 1-4 Argyll Street, London, W1F 7LD, UK. The term “you” refers to the user or viewer of our website.
Please allow up to 21 days for delivery, though we usually despatch within a day or two. A full refund (less postage) will be made within 30 days if not completely satisfied and if the goods are returned within 30 days of receipt of goods. If goods are faulty on arrival, a full refund (including postage) will be made or replacement of goods, if requested, within 30 days, if the goods are returned within 30 days of receipt of goods. These terms and conditions do not affect the consumers' statutory rights. All orders will receive a full VAT receipt if applicable. All prices quoted are inclusive of VAT.
Please note that when shipping goods outside of the EU, on the rare occasion additional charges for duties and taxes can be applied at customs. Thinking Gifts are not responsible for paying these charges and therefore is up to the receiver of the goods, who is responsible for paying the additional charges.
Thinking Gifts Ltd is registered in the UK
Company Registration Number: 5848926.
VAT Registration Number: 906 0626 44
Warehouse for returns:
Bowler Group Ltd
Units A+B Harvey Business Park
Tel: 01268 727721
Our contact details are:
Thinking Gifts Company Ltd
39-41 North Road
Telephone no. + 44 (0) 845 430 4500
Fax no. + 44 (0) 845 430 4501
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly to process your order and second, to provide you with the best possible service. We do not send random marketing emails to personal email addresses (spam), unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes: your name, address, phone number, email address, credit card details. All personal details and credit card payments are secured by SSL/128 bit encryption. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We will not store financial information or card information.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviours of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy you should email us.
In the unlikely event of a complaint, please email us with your complaint. We will acknowledge your complaint within 5 working days, and aim to resolve the matter within a further 5 working days. Our procedure aims to be fair, confidential, and effective, as we are always striving to improve our service to you. Equally if you have any comments or suggestions, please feel free to email us.
All goods remain the property of Thinking Gifts Limited until fully paid. Thinking Gifts Limited reserves the right to charge the full legal costs in the pursuance of any unpaid debts.
Thinking Gifts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thinking Gifts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/07.
We may collect the following information:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Thinking Gifts Company Ltd, Palladium House, 1-4 Argyll Street, London, W1F 7LD, UK
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The information contained in this website is for general information purposes only. The information is provided by Thinking Gifts and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of Thinking Gifts. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Thinking Gifts takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
This website and its content is copyright of Thinking Gifts Company Ltd - © Thinking Gifts Company Ltd 2018. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
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