Delivery & Returns

Delivery times

Orders are delivered by post or carrier, Monday to Friday, 9am to 5:30pm.

UK mainland

Order value Delivery charge
£0 – £19.99 £3.99
£20+ Free

Within Europe

Order value Delivery charge
€0 – €93.66 €16.22
€93.67 – €249.72 €37.41
€249.77+ €106.03

Canada and outside of Europe

Order value Delivery charge
£0 – £75 £29.99
£75.01 – £199.99 £59.99
£200.00+ £224.99


Please note that when shipping goods outside of the EU, on the rare occasion additional charges for duties and taxes can be applied at customs. Thinking Gifts are not responsible for paying these charges and therefore is up to the receiver of the goods, who is responsible for paying the additional charges.

Cancellations and returns

Let us know before dispatch and we can usually cancel your purchase. If there’s a fault with your product, you can return it to us within 30 days for a replacement or refund. Please note: this doesn’t apply to problems caused by accident, neglect or misuse.

UK warehouse for returns

Bowler Group Ltd
Units A+B Harvey Business Park
Harvey Road
Basildon
Essex, SS13 1FH
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